Privacy
Policy

1. Introduction

Krishna Jewellery ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided by customers participating in our Jewellery Savings Scheme. The policy is designed to promote transparency and aligns with common practices used by jewellery businesses and savings scheme providers.

2. Information We Collect

When you enroll in the Jewellery Savings Scheme, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • Date of Birth
  • Identity Proof (Aadhaar, PAN, Driving License, etc.)
  • Payment and transaction records
  • Nominee details (if applicable)

3. Purpose of Data Collection

We collect and process your information to:

  • Register and manage your savings scheme account
  • Process monthly installments and payments
  • Send payment reminders and maturity notifications
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations
  • Inform you about scheme updates, offers, and promotions (with your consent)

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed through secure systems and access is restricted to authorized personnel only.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with:

  • Payment gateway providers
  • Banking partners
  • Technology service providers
  • Government authorities when required by law
  • Auditors and compliance professionals

All third parties are required to maintain confidentiality of customer information.

6. Marketing Communications

With your consent, we may send:

  • Jewellery offers
  • Festival promotions
  • Scheme renewal reminders
  • New collection announcements

You may opt out of marketing communications at any time.

7. Data Retention

We retain customer information only for as long as necessary to:

  • Administer the savings scheme
  • Fulfill contractual obligations
  • Meet legal, accounting, and tax requirements

After the retention period, information is securely deleted or anonymized.

8. Customer Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Update of contact details
  • Withdrawal of marketing consent
  • Deletion of personal data, subject to legal and contractual obligations

Requests can be submitted through our customer service department.

9. Cookies and Website Usage

If you use our website or mobile application, we may collect limited technical information such as:

  • Device information
  • Browser type
  • IP address
  • Website usage statistics

This information helps improve customer experience and website performance.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy from time to time. Updated versions will be published on our website and at our showroom.